Posted by Jim Haughwout on June 27, 2010 · 5 Comments
“Collaboration” has been used to categorise a wide variety of products. Even with a range of products this broad, I have found seven attributes that separate winning collaboration products from also-rans…
Posted by Jim Haughwout on December 28, 2009 · 6 Comments
Skype is a great service. Last month, a consortium of investors bought Skype from eBay so they could run it as an independent business. However, before they can successfully re-commercialize Skype into the industry leader its technology allows, the new owners will first have to overcome a major fraud perception…
Posted by Jim Haughwout on December 22, 2009 · Comments Off
In response to the explosion of use of social media over the past 12 months, many leaders are developing formal Social Media Polices to guide their staff in approved use of these tools inside the enterprise. By using bottom-up design principles, leaders can create Social Media Policies that productively encourage creativity—without risking their enterprise’s mission and reputation.
Posted by Jim Haughwout on December 14, 2009 · 1 Comment
I have heard metrics that indicate that anywhere from 50% to 75% of all projects and programs are late or fail to meet their business objectives. However, I repeatedly see Program Dashboards that indicate that everything is “Green.” They key to avoiding this is picking Dashboard Metrics that create incentives for forward-looking behaviors that will drive success…
Posted by Jim Haughwout on December 13, 2009 · Comments Off
So you have decided to create a Program Dashboard. The first thing you do is build a spreadsheet and start using it to collecting data. At the end of the month you brief your results to your executive team – and it falls flat. Why? Because you did not first look at your stakeholders and determine what THEY want to see…
Posted by Jim Haughwout on October 14, 2009 · Comments Off
Most designers of social media communities are “greedy”, requiring registration before showing visitors content. However, in this case greed is NOT good. (In fact it can cost you 60% or more of your potential market and ROI.)…