Posted by Jim Haughwout on February 27, 2010 · 1 Comment
It is very easy to get so caught up in analysis paralysis that you never get around to actually responding to your identified risks. Estimating them instead provides a quick, low-cost way to figure out how big each of your risks are relative to each other. Risk estimation is easy when you remember that risk consists of two components: impact and probability—each of which has a simple proxy for quick estimation…
Posted by Jim Haughwout on January 29, 2010 · 2 Comments
“Only two industries in the world call their customers ‘users.’ The illegal drug trade and the IT industry.” This joke highlights a condition that too many customers feel about how they are considered by developers of too many software and computer products. Companies can avoid being characterized by this joke if they always remember who their customers are…
Posted by Jim Haughwout on September 19, 2009 · Comments Off
It is not sufficient to simply understand the scope of the business problem or opportunity you are trying to address with your community. You also need to identify how you will measure success BEFORE you start building. This enables you to know “where you are going” and plan a route (mapping your community against your enterprise value chain) before you begin spending time and money…
Posted by Jim Haughwout on September 17, 2009 · 1 Comment
When a new, hot technology appears, it is easy to jump on the bandwagon and focus solely implementing it for your enterprise. However, if you do this you are likely to only do just that, deliver new technology. To use technology to create business value you have start by putting your finger on a problem to solve (then providing all that is needed – technology and otherwise) to solve this problem…
Posted by Jim Haughwout on June 20, 2009 · Comments Off
Based on best practices from RAND and proven with first-hand experience on over $500 million of public and private sector programs, the decision-based government model is an efficient way to implement large, complicated “high change” programs in manner that ensures accountability to all critical stakeholders and creates a culture of ownership and adoption…
Posted by Jim Haughwout on February 26, 2009 · 2 Comments
If you run an enterprise (business, government agency, non-profit, etc.) your purpose in life is to advance your mission. Unless you are running a technology enterprise, your mission is not to buy or build technology. Why then, are technologists wasting your time by pushing technology?